Virtual personal assistants to account for 20% of smartphone interactions by 2019

Virtual personal assistants (or VPAs) are getting better and better. We have seen some big improvements in this area over the past few years and the increased utility of this technology may entirely change the way we interact with our smart devices in the future.

Research firm Gartner predicts that by 2019, 20% of all user interactions with their smartphones will be conducted via virtual personal assistants. The company bases this prognosis on its annual mobile apps survey, which was conducted in Q4 2016 across three major markets (U.S.A., U.K. And China) with ...