Thursday, 2 August 2018

T-Mobile, MetroPCS top full price carriers in wireless customer care again

In the beginning of the year, T-Mobile topped full price postpaid carriers in wireless customer care, according to J.D. Power and Co. And the best score among full price pre-paid providers belonged to MetroPCS. The results from Volume 2 of the survey were released today, and both T-Mobile and MetroPCS again had the top scores for their respective categories. Of course, both providers are found under the T-Mobile corporate umbrella (which is magenta colored, no doubt).

Volume 2 results are based on the results of 14,745 subscribers who called their carriers' customer ...

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