Why do phone makers let these design mistakes happen?

Recently, we talked about how companies approach the design of new smartphones. While there were some differences, it became obvious that countless hours are spent in perfecting the design of every smartphone that hits the market.

Why then, more often than not, when we get our hands on a phone, we’re quick to start pointing out things that we don’t like with it. Naturally, some of these are due to personal preferences that don’t align with that specific design. But other times, there are obvious flaws in the design that make us wonder how it even made it past multiple stages of approval ...