Samsung refuses to exchange a faulty S7 edge unless the owner signs a non-disclosure agreement

There's less than a day remaining until the official Galaxy S8 reveal, but Samsung has still managed to shoot itself in the foot at the last minute: a Singaporean man was recently denied a replacement to his faulty Galaxy S7 edge unless he waived his rights to publicly criticize Samsung, including in complaints posted to social media. Or in other words, the company appears to be extorting its customers so as not to repeat the Note 7 fiasco, by essentially threatening to sue people who sign the NDA and then complain about receiving a defective phone.

The story began on February ...