Thursday 30 July 2020

T-Mobile crushes Verizon and AT&T in yet another customer care report

Ranking America's wireless service providers in an entirely objective manner is not easy, but while user evaluations of network quality or customer care experiences might sound like inherently subjective reference points, it's hard to argue with the reliability of a study that yields the same winner over and over again.

After surveying more than 12,000 people who contacted their carrier's customer care department within the past three months, today as , when almost 13,000 US mobile network operator clients were interviewed and asked to rate their experiences across 12 different ...

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