Facebook has just released a new version of Messenger that's supposed to make customer interactions easier and smoother. Messenger v2.3 comes with several new tools aimed at businesses such as enhanced Quick replies, customer chat plugin customization, new metrics, and new message tags.Quick replies, a feature that's been added to Messenger since 2016, has been improved to offer a more guided experience for users as they interact with businesses bots. For example, whenever a business asks your info, you can now send a quick reply button that will automatically fill in your email or phone ...
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